Dial (828)-287-2281 + extension
Administration
| Name and Email | Position | Extension |
| Arlene Taylor | Accounts Payable/Purchasing | 246 |
| Thadd Hodge | Finance Director | 230 |
| Clerk to the Board | 235 | |
| Accounts Receivable/Payroll | 248 | |
| Receptionist | 0 | |
| Steve Lockett | Interim Executive Director | 264 |
| Open | Executive Director | 250 |
Area Agency on Aging
| Name and Email | Position | Extension |
| Carrie Rhodes | Program Manager | 227 |
| Danielle Williams | Family Caregiver Resource Specialist | 258 |
| Laura Lynch | Director | 232 |
| Lori Simpson | Aging Specialist | 222 |
| Mandy Johnson | Regional Long Term Care Ombudsman | 225 |
Economic, Community, and Workforce Development
| Name and Email | Position | Extension |
| Annette Staley | Senior Workforce Specialist | 252 |
| Diane Hodge | Workforce Specialist | |
| Jerry Stensland | SRTS Coordinator/RPO Planner | 236 |
| Karen Davis | Worker Wellness Program Manager | 239 |
| Karyl Fuller | Isothermal RPO Director | 226 |
| Linda Sprouse | Workforce Specialist, Youth Programs | 261 |
| Open | Business Services Representative | 272 |
| Sarah Crank | Work-Based Learning Specialist | 233 |
| Sarah Kopkin | Program Manager | 256 |
| Steve Lockett | Director | 264 |
| Tammy Phillips | Community Development Specialist | 243 |
NC Works Career Centers
| Cleveland County | (704)-480-5414 |
| McDowell County | (828)-659-6001 |
| Rutherford County | (828)-286-3042 |
Housing Programs
| Section 8 Housing Choice Voucher Program | (828)-351-2327 |
| Shelby Housing Office (Cleveland County) | (704)-487-0476 |
| Name and Email | Position | Extension |
| Becky McKelvey | Lead Housing Counselor Rutherford Housing Office | 259 |
| Beth Lytle | Housing Program Specialist | 240 |
| Candice Johnson | Housing Waiting List Specialist | 237 |
| Jennifer Fox | Lead Housing Counselor, McDowell and Polk Counties Housing Office | 271 |
| Pam Hall | Assistant Housing Programs Director | 266 |
| Sharanda Brown | Lead Housing Counselor, Shelby Housing Office | 271 |
| Sheri Barnes | Housing Program Specialist | 241 |
| Housing Programs Director | 242 | |
| Tammy Phillips | Community Development Specialist/ Family Self Sufficiency Coordinator | 243 |
| Teri Sue Weimer | Housing Program Specialist | 228 |
| Tomika Merritt | Housing Counselor | |
| Yvette Phillips | Housing Inspector | 254 |